All posts by Barbara Nevins Taylor

Baby Boomers Big Social Security Decisions

Remember 1969 and we were that young?  Today Baby Boomers wrestle with the tough decision about when to take Social Security. Do you take it at 62, or 65, 66 or 70?  

Mike Katz is grappling with that big question now. He works for a government agency and is almost 65. His wife Irene is about to turn 64. Like many of us, Mike and Irene are concerned about their retirement finances and Mike shared their story with us:

Savings and Retirement Sign“We’re both going to retire in two years or so.  I will have a small pension from the Feds and Irene will have a small pension from a previous job. 

We rent out a ground floor apartment in our house.  Adding these annuities, we are about $30,000 short of our current yearly expenditures (everything, necessities and optionals). 

So, we need Social Security to fill the gap, but if we take our benefit at full retirement age, we are more than covered.  Our retirement savings are more than enough to cover us if we decided to wait until 70 to begin collecting Social Security. In a serious pinch, we have scads of equity in our house.

 

Here’s the twist. 

Our younger daughter, Sara, has autistic spectrum disorder and receives SSI.  My understanding is that when we start to collect Social Security, she is entitled to receive Social Security Disability Insurance (SSDI) at half the amount that either Irene or I collect, whichever is greater. 

Courtesy Creative Commons via Flickr
Courtesy Creative Commons via Flickr

 

Our decision about Social Security affects Sara.  Sara is a lovely girl and is relatively high functioning but she will never be able to support herself and will need SSDI for the rest of her life.

 

 

 

My current thinking is that Irene should take her SS at full retirement age, 66, so that Sara can receive SSDI.  I’ll wait until 70 to collect to maximize my benefit and Sara’s. This assumes that the program continues and that Sara is still deemed eligible to receive benefits.

I don’t think our situation is that unusual.  I wonder what other people know about the relationship of SSDI to Social Security.  I know I still have a lot to learn.

 

readmoreWill Social Security Be There For Me and My Family? 

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Obamacare Gets More Users and Upgrades

Healthcare.gov, the troubled Obamacare website, is getting better every day. But it’s still not up-to-speed and may be slow for some users because of the increasing number of people logging on.

On a conference call with reporters Friday, Jeff Zients, the tech wiz brought to overhaul the site, said, “…we clearly need the system to perform reliably with fast response times at higher volumes. This is a key focus of our work now, which we are addressing with additional hardware and infrastructure upgrades, starting this weekend.”

The technical team apparently is on target to make the  website function as it should by the end of November. And this weekend’s work will go a long way to making that happen, according to Zients. He said, “We will be bringing additional servers online, as well as additional database capacity and data storage. With these upgrades, we will significantly increase the system’s capacity and allow us to maintain good speed and response times at higher volumes.”

KFF

In the meantime, the Kaiser Family Foundation is moving along with its wholehearted embrace of Obamacare. It launched a Spanish-language consumer resource center  that explains the ins-and-outs of the Affordable Care Act and offers a Spanish-language subsidy calculator. You can use the calculator to estimate health insurance premiums and tax credits according to your zip code, income, family size, age and tobacco use.

 

 

 

 

 

 

What’s Wrong With Payday Loans?

 

Attorney Sarah Ludwig, Founder and Co-Director of The New Economy Project, formerly NEDAP, the Neighborhood Economic Development Advocacy Project, warns against taking payday loans, or borrowing money using your car title. Lenders often charge 400% interest for these loans.

While they seem like an easy answer to help pay a bill,  they can trap you in a cycle of debt that may lead to financial ruin.

A Pew Center for the States study found 12 million Americans borrow something like $7.4 billion using pay day loans. Most take out 8 loans for $375 each and spend $520 on interest per year. 

The good news is that pay day loans are banned in the Arizona, Arkansas, Connecticut, the District of Columbia, Georgia, Maryland, Massachusetts,  Montana, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Vermont and West Virginia according to the National Conference of State Legislatures. 

Sarah and NEDAP worked tirelessly to get the practice banned in New York. But that leaves many states where storefront offices and online sites lure you into a deal that’s potentially dangerous to your financial well-being.

The financial interests in the pay day lending business aggressive lobby state politicians so that they can remain in business. Recently, Missouri’s Secretary of State scuttled an initiative to put a proposal to cap interest rates on the November ballot. The Kansas City Star and others had a lot to say about it, but pay day loans remain a real threat in Missouri and elsewhere.

So protect yourself. Instead of taking a pay day loan consider:

1. Borrowing from a credit union.

2. Getting a cash advance from your employer.

3. Getting emergency assistance from a community group, or social service organization.

4. Working out a payment plan with the creditor.

5. Visiting a not-for-profit counseling agency to help you develop a strategy.

 

watchmore Avoid Debt Settlement and Credit Repair Companies

 

Veterans Day Reminder to Skip Payday Loans

One day a year we pause to honor the service of military members and it’s the least we can do.

The Veterans Day National Ceremony is held each year on November 11th at Arlington National Cemetery . The ceremony begins at 11:00 a.m. with a wreath laying at the Tomb of the Unknowns and continues inside the Memorial Amphitheater with a parade of colors by veterans’ organizations. This is the nation’s effort to honor and thank all who served in the United States Armed Forces.

But wouldn’t it be wonderful if we also helped veterans by protecting them from scams like payday loans and for-profit colleges?

Avoid Payday Loans: Payday loans solve short-term cash problems and often charge up to 600 percent interest. Online sites promise quick cash and suck you deeper into debt with outrageous charges and interest. We recently discovered a payday loan site with a name similar to ConsumerMojo that connects you to companies that actually make the loans.

All of this adds up to the same shady business where high interest keeps you in debt, ruins your credit and makes it tough to achieve your dreams. The bottom line is: skip payday loans.

For profit-colleges often take advantage of veterans in the same way. The G.I. Bill provides rich benefits and that makes you a prime target.

Ads in subways, online and on the radio tout for-profit, unaccredited colleges that will use up all of your G.I. benefits and leave you with a worthless degree.

Maybe even worse, congressional investigators found that some not-for-profit colleges get you to use up your G.I. benefits and then convince you to take out loans to pay the rest of the bill.

We salute veterans and current service members on this day and hope that you hold your money as close as you might hold your weapon in battle.

 

How I Found the Right Medicare Part D Plan

by Barbara Nevins Taylor

I’m relatively new to Medicare Part B and when I chose an insurer I made assumptions about its drug plan. That was my mistake.

I automatically assumed that the only medication I use, an estrogen replacement called the Vivelle-dot, would be covered under the drug plan. Bad assumption. It was not covered.

The first time I used the plan, insurance paid for part of the prescription. Soon after, I received a letter and a notice that explained while the drug wasn’t covered under my plan, the insurer provided courtesy coverage because I’d been in the plan less than 90 days.

 

Photo by ConsumerMojo.com
Photo by ConsumerMojo.com

The insurer didn’t offer alternatives, but suggested that I choose another medication.

This set me on a time-consuming, frustrating search. The company’s list of approved drugs for the particular Medicare Advantage plan I had didn’t turn up anything that I can use.

I realized that I’d have to take advantage of the Open Enrollment period and switch to a Medicare Supplemental or Medi-gap plan and purchase a separate Part D plan to get what I wanted.

I reviewed other insurers’ plans, and looked at those that my current insurer offered.  Despite the fact that I’ve researched and written about Medicare, it was incredibly confusing when it came to taking care of myself.

The information from the insurer’s customer service and sales people conflicted with the information on the website. I wasted hours trying to get this right.

A GOVERNMENT WEBSITE THAT WORKS

Then I went back to basics and found the easiest way to compare insurance companies, their drug costs and their plan.

It’s right there in plain sight on a government website that works: MEDICARE.GOV.

Here’s what to do.

1. Go to Medicare.gov

2. On the home page click on FIND HEALTH AND DRUG  PLANS

 

Name of Drug Medicare

3. On the second page fill out the personal section. It’s easier and quicker than the generic.

 Medicare.gov enter your drug

 

4. On the third page fill in the information about the drug you want. You get results quickly. A new screen shows a comparison of  insurers’ plans, the drugs they offer, the prices and Medicare’s rating of the drug plans.

I found my medication listed in a Part D prescription drug plan offered by my insurer, UnitedHealthcare. The insurer and its Part D plan received a good rating from Medicare and that made me feel comfortable about my decision. Switching to a Medicare Supplemental plan, or Medi-gap, also gives me a wider choice of doctors and healthcare providers. So it was a win, win situation.

APPLAUSE FOR MEDICARE.gov

The look-up process is so easy that I kicked myself for not using this handy tool sooner.

There is one more thing. Because I pushed the insurer, they put me in touch with a local broker named Rae-Carole Fischer.  She was incredibly patient and went over all of the choices with me again, made sure that I had the right paperwork and submitted it for me.

Finding a local insurance broker to help you is also a good way to confirm your decisions.

Insurance companies pay the brokers or agents according to a fee schedule set by the Centers for Medicare and Medicaid Services. Brokers must be licensed by the states where they work and before you deal with one, make sure they are licensed and have affiliations with the companies that they say they represent.

 

watchmoreFiguring Out Medicare Choices

 

 

readmore  3Tips for Choosing a Medicare Plan D 

 

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Fee Scam Targets New York Homeowners

The latest scam aimed at new homeowners involves a legitimate New York State property tax relief program. This fee scam targets New York homeowners who are eligible to apply for the School Tax Relief (STAR) property tax exemption. The trick here is that you don’t need anyone to help you do this. You can apply for FREE.

 

Photo by ConsumerMojo.com
Photo by ConsumerMojo.com

The scam came to light when new homeowners reported they received letters with offers to enroll them in the STAR program for a substantial fee that, in some cases, equals the full amount of the first-year savings.  

 

 

Generally, homeowners will save from $700 to $3,000 annually through STAR. Senior Citizens in the Lower Hudson Valley and on Long Island benefit the most from this tax exemption.

 

Courtesy Wikimedia
Courtesy Wikimedia

 

New York Governor Andrew Cuomo said, “New Yorkers should not be fooled: registration to the STAR Program is free, convenient, and provides taxpayers with hundreds, and sometimes thousands, of dollars in property tax relief each year. I encourage any homeowner not receiving a STAR exemption to apply on their own and avoid disingenuous schemes that seek to charge you for the tax relief that is rightfully yours.”

 

WHO QUALIFIES:

STAR exemptions are the only property tax exemptions funded by New York State and the program includes two types of exemptions:

  • Basic STAR for homeowners with incomes under $500,000.
  • Enhanced STAR for senior citizens with incomes under $81,900.

REGISTRATION DEADLINE

The deadline to register for the STAR Program is December 31, 2013. 

To apply for STAR:

  • Outside of New York City, homeowners should submit an application to their local assessor’s office.
  • New York City has a separate form, which homeowners can request by calling 311 if they do not have Internet access.

ALREADY ENROLLED?  YOU NEED TO REGISTER AGAIN.

Even if you are already enrolled, to get the tax break you need to check back in with the New York State Tax Department.  
In a study, the Tax Department found that while the law allows tax breaks only to homeowners for their primary residences, thousands of owners of multiple properties are receiving more than one STAR exemption. So the state is trying to clean up the problem. And that means you have to do a little work.

REGISTRATION: 

  • Register online at www.tax.ny.gov. The material is available in seven languages.
  • Call 518-457-2036 to register by phone.

 

 

 

Affordable Colleges

Everything costs something. But some things are better values than others and that applies to your college or university education. This info-graphic highlights the unbelievably high cost of a college education and  makes a great case for state schools and taking advantage of in-state tuition breaks.

If you’re a parent or grandparent and want to help a young person save for college this may be a great time to think about opening a tax-free, or tax-deferred account to contribute to a fund that will pay for that education. There’s a special program called the 529 plan that allows you to set up a 529 account through a bank, broker or insurance company. Gerry Chamber writes about what he did in his his story Grandfather’s 529 Plan-Helping Kids Pay For College.

 

 

readmore   Impact of Student Loan Debt

 

How to Pay Down Your Student Loanwatchmore

New Rules for Debt Collectors and Payday Loans


Consumers who feel harassed by debt collectors, or have gotten stuck in the payday loan cycle may get some relief from the Consumer Financial Protection Bureau (CFPB).

The bureau wants to set new rules for the multi-billion dollar debt collection business and the 4500 companies that operate in the U.S.  It also wants to hear complaints about the payday lending business so that it can consider new rules.

PAYDAY LOANS

If you had to turn to a payday lender for quick cash and found yourself deeper in debt, the CFPB wants to hear from you. It’s asking consumers with complaints to speak to directly to the bureau about their experiences with:

  • Unexpected fees or interest.
  • Unauthorized or incorrect charges to their bank account.
  • Payments not being credited to their loan.
  • Problems contacting the lender.
  • Receiving a loan they did not apply for.
  • Not receiving money after they applied for a loan.

 

watchmore

What’s Wrong With Payday Loans?

 

The CFPB already collected more than 5,000 complaints about debt collectors from many who feel threatened and harassed.

CFPB Director Richard Cordray said, “For decades, many consumers have reported various unacceptable practices in the debt collection industry. We want to ensure that all players in the industry are working with correct information, that consumers are fully informed, and that consumers are treated fairly and with dignity.”

Based on the complaints the bureau will consider new rules that regulate some of the bad practices including:

  • Harassing early morning, late evening and at work phone calls.
  • Calls for debts not owed.
  • Some debt collectors try to collect more than is actually owed.
  • Many debt collectors work from outdated lists and information after debtor lists are purchased from other   companies.
  • Some debt collectors make false threats about damaging a consumer’s credit, getting them fired, having property seized or sending a consumer to jail.

watchmore

Debt Collectors What are My Rights?

 

 

HERE’S HOW TO SUBMIT A COMPLAINT ABOUT PAYDAY LOANS, OR DEBT COLLECTORS

  • Go online at www.consumerfinance.gov/Complaint
  • Call the toll-free phone number at 1-855-411-CFPB (2372) or TTY/TDD phone number at 1-855-729-CFPB (2372)
  • Fax the CFPB at 1-855-237-2392
  • Mail a letter to: Consumer Financial Protection Bureau, P.O. Box 4503, Iowa City, Iowa 52244

 

Banks Get Costly Lesson About Mortgage Lending Discrimination

by Barbara Nevins Taylor

If you are African-American, Hispanic or a woman on maternity leave and looking for a mortgage, you can take some comfort from the latest settlements between the U.S. Department of Housing and Urban Development (HUD) and two banking giants. The banks received a costly lesson about mortgage lending discrimination.

In separate cases, MortgageIT, a Deutsche Bank subsidiary, agreed to pay $12.1 million for allegedly discriminating against African-American and Hispanic borrowers and Bank of America agreed to pay $45,000 for allegedly discriminating against women on maternity leave.

In the MortgageIT case, a HUD review alleged that in 2007 and 2008 African-American and Hispanic borrowers paid interest rates that were 8 percentage points higher than white borrowers.

In addition, HUD alleged African-American borrowers were 65 percent more likely to receive higher priced loans than white borrowers with the same financial backgrounds, and Hispanic borrowers were 72 percent more likely. In addition, African-American and Hispanic borrowers allegedly paid higher fees. On average, African-Americans paid $707 more and Hispanics paid $906 more.
 HUD also alleged that African-American applicants were 45 percent more likely to be denied a mortgage loan than white borrowers with the same financial backgrounds.  Hispanic applicants were allegedly 35 percent more likely to be denied.
The settlement requires MortgageIT to set up a $12.1 million fund to compensate borrowers nationwide who were unfairly denied a loan or whose loans may have contained unfair fees.

Bryan Greene, HUD’s Acting Assistant Secretary for Fair Housing and Equal Opportunity said, “It’s creditworthiness and ability to pay that matter when you apply for a loan, not your race or where you come from.”

PREGNANCY DISCRIMINATION

In the maternity leave case, Bank of America will pay $45,000 to settle charges that it refused to refinance the mortgages of two couples in California and Texas because the women were on maternity leave.

One couple, from San Jose, California, said Bank of America delayed the closing on their  mortgage refinancing because the woman was on maternity leave. The other couple, from Humble, Texas, alleged that Bank of America refused to consider the wife’s employment income and denied their application for a mortgage loan because she was on maternity leave. The couple also alleged that after their real estate agent told the loan officer that denying the loan because of the woman’s maternity status violated the Fair Housing Act, the loan officer changed his reasons for denying the loan. The couple ultimately obtained a mortgage from a different lender.

Bank of America will pay $25,000 to the California couple and $15,000 to the Texas couple. According to the agreement it will also revise its policies to allow applicants on parental leave to be approved for mortgage loans without first returning to active work status. Bank of America will also hold fair lending training for its employees.

If you think you’ve been the victim of this type of discrimination by any lender contact HUD  (800) 669-9777 (voice) or (800) 927-9275 (TTY).  Housing discrimination complaints may also be filed at www.hud.gov/fairhousing or by downloading HUD’s free housing discrimination mobile application, which can be accessed through Apple devices, such as the iPhone, iPad, and iPod Touch.

 

watchmore      7 Tips to Get the Best Mortgage Deal

Myths about the Older Worker

by Ronald Louis Peterson

 My career as an award-winning broadcast journalist and public relations counselor ended with a corporate downsizing the year I turned 57, which coincided with the start of the Great Recession. Since then, I’ve had a few interviews in my field but there was always someone who was a “better fit.” So, I reinvented myself as a new car salesman for eight months until that position was eliminated when the auto industry tanked.

facebook

 

I reinvented myself again to start a pharmacist recruitment company. But despite 60-hour work weeks for a year, that didn’t work out either because the healthcare recruitment business was another casualty of the economic downturn.

Next, I landed a part-time position as an English composition instructor at a local community college, with the hope that it would lead to a fulltime position. But because there was a long waiting line to fill those jobs and because I was paid minimum wage, I left to work with a former colleague until he closed his small public relations firm.

After assessing the job market at 63, I turned to writing novels with the hope of making money one day. So, I’m following my passion because there are still too many myths about older workers that prevent me from landing another paying job in my field.

Myth: Employers don’t discriminate against older workers

  • According to a 2013 AARP survey, 64 percent of older workers between 45 and 74 say they have seen or experienced age discrimination in the workplace and 93 percent say it is very or somewhat common.

 

  • According to a 2012 Investors Group survey of small business owners in Canada, 79 percent said it was not likely that they would fill their open positions with someone older than 65.

 

  • According to a 2012 survey by Adecco of hiring managers at 500 U.S. companies, 72 percent think mature workers need more technological know-how and 33 percent think mature workers resist taking direction from younger managers.

 

Myth: Most workers 65 and older are less productive than younger workers

According to a 2012 Investors Group survey of small business owners in Canada:

  • 85 percent said that workers 65 years and older are just as productive as younger workers.
  • 79 percent think that senior workers have the required level of energy and ambition for their jobs.

 

Myth: Workers don’t want or need to work until they’re 65

According to a 2013 Gallup survey:

  • 37 percent of non-retired Americans say they expect to retire after age 65.
  • 26 percent at age 65.
  • 26 percent before age 65.

 

Gallup found that the big change is an increase in the number of people who expect to work past age 65. It rose to 37 percent in 2013 from:

  • 22 percent in 2003.
  • 14 percent percent in 1995.

 

However, older workers are apparently being forced to retire before reaching 65 since the average age of U.S. retirees today is 61. 

 

Myth: Older workers are not go getters

According to a 2013 Kauffman Index of Entrepreneurial Activity, an aging population and increasing rate of entrepreneurship among older workers has led to a rising share of new entrepreneurs in the 55 to 64 age group. And that’s an increase from:

  •  23.3 percent in 2012.
  •  14.3 percent in 1996.

 

Myth: Older workers have a poor work ethic

According to a 2009 Pew survey of people aged 16 and older, 74 percent believe that older adults have the best work ethic. Even young people think their parents’ and grandparents’ generations have a better work ethic:

  • 68 percent for those under 30.
  • 73 percent for those 50 and older.
  • This sentiment rises to 80 percent among 30 to 49-year-olds.

Myth: It is cost effective to replace experienced workers

A 2005 analysis of Towers Perrin data indicates that replacing an experienced worker of any age can cost 50 percent or more of the individual’s annual salary in turnover-related costs. 

Where does this leave me?

Where does this leave me? As I pursue my passion for creative writing, I’m thankful that my wife has a job and that she’s six years younger than me. And, while I regret that I did not “retire” from my public relations-marketing communications profession on my terms, I’m now working at becoming a great novelist–my real “dream” job.

 

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Hours to Avoid Healthcare.Gov

If you want to sign up for Obamacare, it is once again possible to do that on Healthcare.gov. The federal health insurance website is working after being down on Wednesday for the second time this week. But, we learned today that there are definitely hours to avoid Healthcare.gov.

Hours to Avoid Healthcare.gov

The site is down from 1 a.m. to 5 a.m. And will continue to go dark during those hours for maintenance and upgrades until the end of November. So if you’re a nightbird, you’re out of luck.

Of course, you still can sign up on the state healthcare exchange websites if your state is participating. You can also call and apply on the phone. There is a 24/7 hotline: 1-800-318-2596. Yet the failure of the site to function perfectly and the disruption to the application process is dispiriting.

Millions need affordable health insurance and Obamacare is a good way to get it. In addition, the government is spending $630 million on tech work for Healthcare.gov and it seems the huge sum should have gotten everything at least close to right in the first place.

However Julie Bataille, the spokesperson for the Centers for Medicare and Medicaid Services, is touting the new tech help that the administration recruited.

Here’s what she said about two key players, Michael Dickerson and Greg Gershman:

“Michael is a Site Reliability Engineer on leave from Google. He has expertise in diving into any layer of the tech stack, from the metal to the application code to the people that write it, in order to deliver some of the world’s most reliable online services.

“Michael is onsite working with QSSI, the general contractor, leveraging his experience stabilizing large, high throughput applications to improve Healthcare.gov‘s reliability and performance.

“Greg is a developer and entrepreneur with experience running agile development teams and creating better user experiences when interacting with government.

“Greg is working with CGI, focusing on optimizing the site to improve Healthcare.gov‘s performance, and helping the development process be more agile so Healthcare.gov can release improvements more rapidly.

“Besides these two, there are dozens of software engineers, developers, designers and analysts who are methodically working around the clock on performance and functionality of Healthcare.gov.

“And, lastly, as the general contractor, QSSI is making sure there is a coordinated approach to the punch list, and that the experts are being used as efficiently and productively as possible.”

Kathleen Sebelius On Obamacare



Clearing up the Facts
By Kathleen Sebelius, Secretary of Health and Human Services

There has been a lot of confusion about some recent notices to consumers from insurance companies that sell coverage in the individual insurance market, and I’d like to clear up the facts.

Today, more than 3 out of every 4 Americans get insurance from an employer, Medicare, Medicaid, or the Veterans Benefits Administration.  Americans who purchase insurance on their own, however, generally buy coverage in the individual insurance market.
Before the Affordable Care Act, coverage in the individual market often was unaffordable, had high co-pays or deductibles, or lacked basic benefits like maternity care, mental health services, and prescription drug coverage.  These plans also had high turnover rates, and often were not renewed at the end of a plan year.  One study showed that more than half of enrollees in the individual market left their plan within a year.
The health care law is creating new protections for people in the individual market, as well as strengthening employer-based coverage.  In the Health Insurance Marketplace, consumers will no longer be charged more because of gender or a pre-existing condition, recommended preventive services will be covered with no additional out of pocket cost, there will be caps on out of pocket costs, and plans will have to offer a basic package of 10 categories of essential health benefits.
Some insurance companies that sell products in the individual market are making changes to their plans.  Plans that were in place before the Affordable Care Act passed, and that essentially have not changed – that is benefits have not been cut or additional costs imposed on consumers – are exempt or “grandfathered” out of these basic requirements that ensure quality coverage.  Those grandfathered plans can stay the same.  Nothing has changed this fact, and that coverage can continue into 2014, so long as both the insurance company and the consumer agree that it will continue.
Some of less than 5 percent of Americans who currently get insurance on the individual insurance market have recently received notices from their insurance companies suggesting their plans may no longer exist.  These Americans have a choice – they can choose a plan being offered by their insurer, or they can shop for coverage in the Marketplace.  As insurers have made clear – they aren’t dropping consumers; they’re improving their coverage options, often offering plans that are more affordable.

Today, consumers have a choice of an average of 53 qualified health plans in the states where the federal government runs the Marketplace, including those in which it does so in partnership with states.  Nearly all consumers live in states with average premiums below earlier estimates.  Moreover, half of the people in the individual market today qualify for lower costs on monthly premiums when signing up for coverage through the Marketplace.

While the product is good, there is no denying the online experience on HealthCare.gov must be improved.   We will not stop improving the site until every American that wants it has access to quality, affordable coverage.

Importantly, while the team is improving the site, we have opened up new pathways for consumers to apply for coverage through the Marketplace.  There are four basic ways to apply for coverage.  Sign up by December 15 for coverage that starts January 1, 2014.  Enrollment stays open until March 31.

 

Another Outage on Healthcare.gov


If you’re struggling to apply for Obamacare, be aware there was another outage on the Healthcare.gov website.  One of the most important parts of the federal health insurance website went down during the evening on Tuesday, October 29th and it’s making it impossible to complete an application on the federal website.

The latest problem popped up as Health and Human Services Secretary Kathleen Sebelius faced tough questions from anti-Obamacare members of the House Energy and Commerce Committee. She apologized, and said, “Hold me responsible this debacle.”  She said she was “as frustrated and angry as anyone with the flawed launch of HealthCare.gov.”

Sebelius blamed the latest problem on Telemark, the contractor that’s owned by Verizon.  Apparently there was a “switch failure” on the data hub, the same portion of the site that went down on Sunday.

In a conference call with reporters on Wednesday afternoon, Julie Bataille, the spokeswoman for the Centers for Medicare and Medicaid Services, said some repairs were made on the data hub and as of 5 a.m. Wednesday, it was working partially but slowly.  This is a critical part of the online system because it’s the section of the site that provides information about eligibility and qualifications for subsidies. The latest fix allows states to use the system to process applications that are made on their marketplace websites. But the outage continues to affect the federal website Healthcare.gov. So this is yet another frustrating roadblock for you if try to use the site because you can’t get very far with your application.

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Artists Hope Obamacare Works

 

Bataille was asked if it wouldn’t be a good idea to redesign the overall website to make it simpler and easier to use. But she deflected the question and repeated the Obama administration’s assertions that tech specialists working on the site should have significant improvements in place by the end of November.

She said, “We are confident that consumers who are seeking coverage beginning January 1, 2014, will be able to enroll by December 15th. She also reminded everyone that the open enrollment period goes on until March 15th, 2014.